We specialize in sourcing and selling both new and pre-owned luxury watches from the world’s most respected brands. Every piece in our collection is handpicked for its quality, craftsmanship, and authenticity. Whether you're a first-time buyer or a seasoned collector, Norgard LuxeCo offers a trusted, personalized experience—entirely online or over the phone.

Absolutely. Every timepiece from Norgard LuxeCo is 100% authentic and sourced with integrity. We stand behind the quality and authenticity of every watch we sell—no exceptions. In the rare case anything doesn't meet that standard, you're covered with our full money-back guarantee. Your trust means everything to us, and we protect it with every order. Conditions and warranties only apply to the original purchaser!

Our watches are sourced through a trusted network of wholesalers, authorized dealers, private collectors, and exclusive trade shows. Every timepiece is hand-selected and thoroughly inspected for authenticity, condition, and quality—because we don’t just sell watches, we stand behind them.

Yes—every watch we sell includes its original serial number. We do not accept or offer watches without them. It’s a key part of our commitment to authenticity, traceability, and full transparency with every timepiece we handle.

Our full collection of new and pre-owned luxury watches is available right here on our website. You can explore a curated selection of prestigious brands, iconic models, and timeless styles—all carefully vetted for quality and authenticity. Whether you're browsing or buying, we’ve made it easy to find a timepiece that truly fits you.

Absolutely. If there’s a particular watch you’re searching for, our team can help track it down. Just submit an enquiry through our website with the details and a member of our team will be in touch to discuss the details and options. We’ll then tap into our trusted global network of dealers and collectors to find the exact piece you’re after—safely, securely, and with full authenticity guaranteed.

It’s simple. Browse our collection online, choose the timepiece you’re interested in, and click “Enquire Now.” Share your contact details and any preferences, and our team will personally reach out with a tailored quote. From there, we’ll guide you through payment and secure delivery—every step handled with care, clarity, and zero pressure.

We accept payments via bank transfer, major credit/debit cards, and escrow services for added security. We can also facilitate transactions through attorneys if requested. Contact us to discuss your preferred payment method.

In most cases, yes—but because our inventory moves quickly, some listings may use representative images. If you’d like to see photos of the exact watch you're interested in, just reach out. We’re happy to provide detailed images or even schedule a virtual viewing via FaceTime for complete peace of mind before purchase.

Yes, every watch purchased from Norgard LuxeCo comes with a 1-year service warranty. It’s our way of standing behind the quality and care that goes into every timepiece. If any issues arise within that period, we’ll make it right—no hassle, no runaround.

Yes—unless stated otherwise, all watches with bracelets come complete with their original links. If any links are missing or the bracelet has been altered, we’ll note that clearly in the listing so you know exactly what you're getting.

Most of our watches include their original box and papers, unless otherwise noted in the listing. We always provide clear images and detailed descriptions of what’s included, so there are no surprises. Have a question about a specific piece? Just reach out—we’re here to help.

Extremely secure. Every transaction is protected by industry-leading 256-bit SSL encryption—the same level trusted by major banks. We also never sell, share, or distribute your personal information. Your privacy and protection aren’t just policies—they’re non-negotiables.

We offer free shipping on orders over $500 via FedEx Ground or FedEx 2- Day—whichever gets your watch to you faster. Need it sooner? We also offer expedited options, including Priority Overnight. Every shipment is fully insured and securely packaged for peace of mind from our door to yours.

Yes, absolutely. We offer the option to use a trusted escrow service for added security and peace of mind. Just let us know during the enquiry process, and we’ll handle the arrangements. Our preferred escrow partner is Bennison Watch Repair in West Palm Beach, FL—a reputable and experienced service provider we trust to safeguard your transaction.

We offer a 10-day hassle-free return period, in addition to a 1-year service warranty on all purchases. For full details, please visit our return policy page. Conditions and warranties only apply to the original purchaser!

If your watch is faulty or does not match the description provided, we will offer a full refund or exchange, provided the issue is reported within 14 days of receipt. All returns must include the original packaging and documentation.

You can reach us via our website’s contact form, Our team is available to assist you with all enquiries related to buying or selling luxury watches.

Norgard LuxeCo Watches strives to provide accurate information about our products and services. However, all watches are subject to availability, and prices may vary based on market conditions. We reserve the right to modify our policies and offerings without prior notice. All transactions are conducted online or over the phone, and we do not offer in-store services. For the most up-to-date information, please contact our team directly. All transactions are subject to our terms and conditions, available on our website.