FAQ
Frequently asked questions
We specialize in sourcing and selling both new and pre-owned luxury watches
from the world’s most respected brands. Every piece in our collection is handpicked for
its quality, craftsmanship, and authenticity. Whether you're a first-time buyer or a
seasoned collector, Norgard LuxeCo offers a trusted, personalized experience—entirely
online or over the phone.
Absolutely. Every timepiece from Norgard LuxeCo is 100% authentic and
sourced with integrity. We stand behind the quality and authenticity of every watch we
sell—no exceptions. In the rare case anything doesn't meet that standard, you're
covered with our full money-back guarantee. Your trust means everything to us, and we
protect it with every order. Conditions and warranties only apply to the original
purchaser!
Our watches are sourced through a trusted network of wholesalers, authorized
dealers, private collectors, and exclusive trade shows. Every timepiece is hand-selected
and thoroughly inspected for authenticity, condition, and quality—because we don’t just
sell watches, we stand behind them.
Yes—every watch we sell includes its original serial number. We do not accept or
offer watches without them. It’s a key part of our commitment to authenticity, traceability,
and full transparency with every timepiece we handle.