Privacy Policy - Norgard Lux Watches

Last Updated: June 06, 2025

Norgard Lux Watches ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us online or over the phone, or engage in transactions for buying or selling luxury watches. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Contact Information: Name, email address, phone number, and mailing address provided when you submit an enquiry, make a purchase, or sell a watch.
Payment Information: Credit/debit card details, bank account information, or escrow service details for transactions (processed securely through third-party payment processors).
Transaction Details: Information about watches you buy or sell, including brand, model, condition, and related documentation.
Communication Records: Details of your correspondence with us via email, phone, or website forms.

b. Non-Personal Information

Browsing Data: IP address, browser type, device information, pages visited, and time spent on our website, collected through cookies and similar technologies.
Analytics Data: Aggregated data about website usage, such as click patterns and navigation, collected via tools like Google Analytics.

c. Information from Third Parties

If you use escrow services or involve attorneys for transactions, we may receive information from these third parties to facilitate the process.

2. How We Use Your Information

We use your information to:

Process and fulfill transactions for buying or selling luxury watches.
Respond to enquiries and provide customer support via email or phone.
Source specific watches upon your request.
Send transactional communications, such as order confirmations, shipping updates, or payment receipts.
Improve our website and services through analytics and user feedback.
Comply with legal obligations, such as tax reporting or fraud prevention.
Send marketing communications (e.g., newsletters or promotional offers) if you opt in. You may unsubscribe at any time.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Third-party vendors, such as payment processors (e.g., Stripe, PayPal), escrow services, or shipping companies, to facilitate transactions and deliveries.
Attorneys or Escrow Agents: If you choose to involve attorneys or escrow services for secure transactions, we share necessary details to complete the process.
Legal Authorities: When required by law, such as in response to a subpoena, court order, or to prevent fraud or illegal activities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings. Types of cookies we use:

Essential Cookies: Necessary for website functionality, such as navigation and secure transactions.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used to deliver relevant advertisements if you opt in.

5. Data Security

We implement industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect your personal information. However, no online platform is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications or opt out of non-essential cookies.
Restrict Processing: Request that we limit how we use your data in certain circumstances.

To exercise these rights, contact us at [insert email address]. We will respond within 30 days, as required by applicable laws.

7. International Users

Norgard Lux Watches operates in the United States. If you are located outside the USA, your information may be transferred to and processed in the USA, where data protection laws may differ. By using our services, you consent to this transfer.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment processors or escrow services). We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at: